Benjie

Customer Support PRO | Call, Chat, Email Assistance | E-Commerce VA

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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelor's degree

Last Active

June 25th, 2026 (yesterday)

Member Since

July 4th, 2023

Profile Description

I'm a Customer & Technical Support Specialist with a strong BPO background in voice, chat, and email support — and specialized training in eCommerce operations and Shopify store management. I bring both the technical know-how and the people skills to represent your brand the right way, every single time.

I'm trained to handle the full eCommerce support cycle — from order management and refunds to disputes, chargebacks, and supplier coordination — and I'm ready to put that training to work for your business from day one.

I don't just do the job. I make the job better.

WHAT I CAN HELP YOU WITH:
• Customer Service, Technical Support & Sales
• Inbox Management & Email Support
• Appointment Scheduling & Transcription
• Travel Planning (Itinerary & Booking)
• Virtual Assistance & Administrative Tasks
• Basic Video & Photo Editing

E-COMMERCE AND OPERATIONS:
• Shopify-trained — store setup, management, and growth-focused support workflows
• Dashboard creation — turning data into clear, actionable insights
• Community management — keeping your brand present, responsive, and positive
• Basic video editing — clean, simple content for business and social needs
• AI tools (ChatGPT, Claude, Gemini) to streamline tasks and improve efficiency

Affordable, efficient, and quality-driven — I believe in delivering quality results over volume. Send me a message I'm here to make support your competitive advantage and discuss your needs.