Overview
Looking for full-time work (8 hours/day)
at $5.79/hour ($1,120.00/month)
High school diploma
Last Active
July 17th, 2026 (yesterday)
Member Since
July 4th, 2023
Profile Description
Hello! I'm Christian Dave Mamauag, a customer service professional with over seven years of experience across healthcare, technical support, and field services.
My career began as a Cable and Internet Field Technician, where I developed strong technical troubleshooting skills while working independently and providing exceptional on-site customer service. I later transitioned into Technical Support, assisting customers remotely with internet and cable concerns.
For the past three years, I have been working as a Healthcare Customer Service Representative for Optum Global Solutions, assisting members with insurance benefits, eligibility verification, claims, pharmacy coverage, and appointment scheduling.
My combination of healthcare knowledge, administrative skills, and technical expertise allows me to provide efficient, organized, and compassionate support in a virtual environment.
Top Skills
Customer Support » Technical Support
Experience: 1 - 2 years
Experienced Technical Support Specialist and Customer Service Representative with extensive experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and concerns. Proven ability to listen attentively and solve problems quickly and efficiently and create high-quality professional relationship with customers.
Customer Support » Healthcare
Experience: 2 - 5 years
Dedicated healthcare customer service professional with 5+ years of combined experience in technical support and healthcare. Experienced in handling insurance inquiries, claims, eligibility verification, appointment scheduling, and provider communication while ensuring HIPAA compliance. A fast learner with excellent organizational, communication, and customer service skills, eager to contribute as a Healthcare Virtual Assistant.
Other Skills
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- DISC
- Dominance: 23
- Influence: 9
- Steadiness: 28
- Compliance: 40
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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