I have a 3-year experience as a customer care representative and Sales Development Representative. I am Friendly and efficient customer service tea
Detail-oriented professional with top skills in customer relations, problem-solving and record keeping. Also talented in addressing different service and product problems with thorough and positive style.
Aside from my said skills, I have an edge as a candidate for this job because I had proper training, I am flexible in dealing with different kinds of people, and I can work under pressure.
Experience: 2 - 5 years
In my most recent role, I work as a Sales Development Representative (SDR) for a global software company. My role focuses on outbound prospecting, where I reach out to large organizations such as Google, Coca-Cola, Nike, and other enterprise companies to introduce our solutions and identify potential opportunities. I also handle inbound inquiries, including warm and hot leads, and follow up with them immediately since speed-to-lead is very important in converting interest into meaningful conversations. My experience has helped me build confidence in engaging with decision-makers, understanding client needs, and creating opportunities for the sales team.
Experience: 2 - 5 years
With over 4 years of experience in customer service and sales across companies like Amazon, Capital One, American Express, and currently Mitratech, I have developed a strong ability to handle high-volume inquiries, resolve issues efficiently, and provide an outstanding customer experience.
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: Less than 6 months
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