John
Technical Support Representative/AssociateCustomer Service Representative/Associat
Overview
Looking for part-time work (4 hours/day)
at $1.87/hour ($181.82/month)
Bachelor of Science in Information Management Graduate
Last Active
February 5th, 2012 (5233 days ago)
Member Since
October 21st, 2010
Profile Description
I'm currently working as a Technical Support Associate Tier 2 for ISP in one of the BPO company in the Phillipines. What we do is that we check all the escalcation process that the front of house or Tier Technical Support Tier 1 that was sent to us which was not been able to resolved customer's issue over the phone. Our job is to check if the escalations and filter it if there's some mistake and sent it to the Broadband heldesk which will further investigate with the issue.
I also have experience with Customer Service Representative in another BPO company here in the Philippines, Data Analyst and Data Encoder.
Top Skills
Other Skills
Basic Information
- Age
- 26
- Gender
- Male
- Website
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- Address
- Tests Taken
- None
- Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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