I have been working as a Customer Service Representative for almost 5 years, and I always ensure that my clients are satisfied with the service I have provided.
I am keen to details, I understand the need for a flawless customer experience and have the ability to multi-task and stay organized in a fast-paced environment.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 2 - 5 years
I have experience in e-commerce customer service, where I handled order-related concerns, including delivery issues, tracking, refunds, and customer inquiries through email, live chat, and outbound calls. I used Zendesk to manage customer tickets, respond to inquiries, and ensure timely and professional communication.
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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