Queeny

Admin assistant/ Medical Virtual Assistant / Receptionist

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $7.45/hour ($1,440.00/month)

Bachelors degree

Last Active

July 1st, 2026 (8 days ago)

Member Since

June 29th, 2023

Profile Description

If you’re looking for a reliable Administrative Assistant or Receptionist who can help keep operations organized and running smoothly, I’d love the opportunity to support your team.
My most recent experience has been as a Medical Administrative Assistant/Receptionist, where I managed provider schedules, patient appointments, insurance verification, EMR documentation, virtual front-desk operations, and patient communication in a fast-paced healthcare environment. I also handled administrative tasks to ensure smooth daily operations and an excellent patient experience.
Prior to that, I worked as a Health Advocate, assisting members with insurance eligibility and benefits, claims, prior authorizations, and coverage inquiries while managing high-volume calls and delivering exceptional customer service.
I’m proficient in Athena EMR, Availity, Google Workspace, Microsoft Teams, and other office tools. I’m organized, detail-oriented, dependable, and committed to providing professional support that helps both patients and healthcare teams have a seamless experience.

Top Skills

Customer Support » Healthcare

Experience: 2 - 5 years

Skilled in managing inbound calls and providing seamless member support. Expertise in addressing benefits and eligibility inquiries with accuracy. Proficient in verifying prior authorizations and resolving related concerns. Efficient in generating and dispatching essential forms for member requests. Committed to delivering exceptional service with strong attention to detail.

Office and Administration » Email Management

Experience: 1 - 2 years

Monitor and organize incoming emails. Respond promptly to patient inquiries and provider communications. Forward or escalate emails to appropriate departments when necessary. Maintain email folders for efficient tracking and documentation.

Office and Administration » Calendar Management » Scheduling

Experience: 2 - 5 years

Schedule Management Schedule, reschedule, and cancel patient appointments as needed. Coordinate provider availability and clinic calendars. Send appointment reminders and follow-up messages. Monitor and manage last-minute schedule changes or no-shows.

Other Skills

Office and Administration » Communication

Experience: 6 months - 1 year

Communication (Email, Text, Call) Respond to inquiries from patients, providers, and insurance companies via email, text, or phone. Provide accurate information regarding appointments, referrals, self-pay options, and billing questions. Maintain a professional and courteous tone in all communication channels.

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: Silay City, Negrosa Occidental

Tests Taken: IQ
Score: 122: DISC
Dominance: 37
Influence: 9
Steadiness: 32
Compliance: 22: English
C1(Advanced)