Jelyn

Virtual Assistant | Social Media Manager

80 ID PROOF
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Overview

Looking for full-time work (6 hours/day)

at $3.71/hour ($535.99/month)

High school diploma

Last Active

July 1st, 2026 (10 days ago)

Member Since

June 25th, 2023

Profile Description

Hi, I'm Jelyn Cazenas, a dependable virtual assistant with practical experience in customer service, social media management, and e-commerce support. I've worked with online stores and a cosmetics brand, handling customer inquiries, managing social media accounts, and supporting daily operations.

I'm organized, easy to work with, and focused on doing tasks correctly the first time. I follow instructions well, communicate clearly, and take ownership of my work.

What I can help you with:

Customer support via email and chat

Order tracking, refunds, returns, and replacements

Social media posting, comment moderation, and inbox replies

Data entry and online research

Skills & Tools:

Customer Service (Email & Chat)

Social Media: Facebook, Instagram, TikTok

Gmail, Google Docs, Google Sheets

Community moderation

Detail-oriented, reliable, fast learner

Work Experience:

Social Media Manager - Makeup Brand
Managed posts, comments, and messages; supported promotions and helped improve engagement.

Customer Support - Online Store
Handled customer inquiries, resolved issues, and processed orders while maintaining a professional tone.

Data Entry Assistant - Car Wash Shop
Recorded daily transactions and kept spreadsheets accurate and organized.

E-commerce Email Support Specialist - Online Store
Assisted customers with order status, shipping updates, refunds, returns, and replacements.

Availability:
Weekdays (morning and evening). Weekends off.

Top Skills

Experience: 1 - 2 years

Creates, schedules, and monitors content on platforms like Facebook, Instagram, and Reddit to boost engagement and brand awareness.

Experience: 6 months - 1 year

Enters data accurately and conducts research to gather useful information that helps with decision-making or project support.

Experience: 1 - 2 years

Provides reliable support with admin tasks like organizing files, managing schedules, and handling emails to help business owners stay productive.

Other Skills

Experience: 6 months - 1 year

Sorts, replies to, and organizes emails to maintain a clean inbox and ensure no important message is missed.

Experience: 1 - 2 years

Designs simple but attractive graphics for social media, presentations, or marketing materials using Canva.

Basic Information

Age
28
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  134
DISC
Dominance: 33
Influence: 7
Steadiness: 24
Compliance: 36
English
C1(Advanced)
Government ID
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