I started as a customer service representative for more than 5 years, I handled accounts who offers sales, technical assistance, billing inquiry or even end to end process specially for tech. I am trained for voice, chat and
*Active Directory
*Service Now and Clarity for ticketing tools
*Remote tool - for driver's installation
*Microsoft apps and 0365
*Citrix
*AD lockout and tool
*Cisco VPN
* Printers (network or local)
Experience: 1 - 2 years
I have knowledge to troubleshoot network and regular printer. I also handle basic troubleshooting for MS application and desktop/laptop issue.
Experience: 2 - 5 years
I am trained on how to handle a customer and provide customer satisfaction.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.