Executive Assistant | Operations & Virtual Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $6.65/hour ($1,280.00/month)

Bachelors degree

Last Active

June 24th, 2026 (yesterday)

Member Since

June 20th, 2023

Profile Description

Executive Assistant and Operations Support Virtual Assistant with experience supporting a business owner managing multiple businesses and a developing clinic operation in Vancouver, Washington. Handles executive administrative functions including email management, calendar coordination, CRM tracking, appointment setting, workflow organization, reporting, and operational support using Google Workspace, Notion, GoHighLevel, and HubSpot.

Experienced in BPO lead generation for 2 years handling insurance, Medicare, solar, and timeshare campaigns. Managed outbound and inbound calls, appointment setting, lead qualification, pipeline tracking, CRM updates, customer communication, and sales support using ViciDial, Nextiva, and HubSpot.

Completed hands-on exposure in healthcare virtual assistance workflows, transcription support, and lead coordination. Managed appointment tracking, enrollment monitoring, and operational reporting using GoHighLevel (Conversionly), Notion, and Google Sheets. Background includes Bachelor of Science in Nursing and PRC Registered Nurse qualification.

CORE COMPETENCIES

Executive & Operations Support
<8efe80624d780eba0c6493ec45140364>;Email Management | Calendar Management | Workflow Coordination | Task Prioritization | Reporting | Action Item Tracking | Problem Solving | Process Improvement

CRM & Lead Management

CRM Management | Lead Tracking | Pipeline Monitoring | Appointment Setting | Lead Coordination | Data Entry | Customer Follow-ups

Sales & Communication

Outbound Calling | Inbound Calling | Customer Service | Sales Support | Appointment Conversion | Client Communication | Objection Handling

Administrative Tools

Google Workspace | Google Drive | Gmail | Google Sheets | Notion | Trello | Asana | Slack | Zoom | Calendly | Loom

CRM & Dialing Systems

HubSpot | GoHighLevel (Conversionly) | ViciDial | Nextiva | RingCentral | PatientQ | RepeatMD

AI & Productivity Tools

ChatGPT | Claude | Gemini | DeepSeek | Canva | Buffer | Kling AI

Healthcare & Clinic Systems

Smart Clinic by Alma | MyAlma Lasers | Connect Sylton | Alma Online Academy | DEA Registration Tracking

Sales Platforms
>;Facebook Marketplace | eBay | Sotheby’s

WORK EXPERIENCE

Executive Assistant | Operations Support

Private Client (Vancouver, Washington, USA) | 2024 – Present

Managed executive-level administrative and operational tasks for a business owner handling multiple businesses and clinic operations. Handled email management, calendar scheduling, CRM updates, reporting, and action item tracking using Google Workspace, Notion, HubSpot, and GoHighLevel. Supported clinic operations including DEA registration tracking, training coordination, workflow monitoring, and documentation of operational requirements. Assisted in website setup via GoDaddy and coordinated with marketing teams for final deployment.
Managed online business activities including customer inquiries, product listings, and sales coordination across Facebook Marketplace, eBay, and Sotheby’s. Provided social media support using Buffer and AI tools for content assistance and workflow efficiency. Identified operational gaps and provided proactive solutions to improve task flow, communication, and execution across daily business activities.

Assistant Team Leader | Lead Generation Specialist

Noble Trends Unbound | 2022 – 2023

Handled outbound and inbound lead generation for insurance campaigns. Performed appointment setting, lead qualification, CRM updates, and customer communication using ViciDial, Nextiva, and HubSpot. Assisted in training new agents on scripts, call flow, and communication delivery. Monitored attendance and lead pipeline performance.

Lead Generation Specialist

Syncsmart IT Solutions | 2023 – 2024

Conducted cold calling and appointment setting for Timeshare, Medicare, and Solar campaigns. Managed lead engagement, follow-ups, and sales conversion support. Maintained CRM updates, pipeline tracking, and customer interaction records using dialing systems and CRM platforms.

Registered Nurse – Reliever
Hospital & Dialysis Center | Philippines | 2024 | 6 Months Total

Provided patient care support in hospital and dialysis settings. Assisted with patient monitoring, documentation, and clinical coordination. Adapted to fast-paced healthcare environments with shifting schedules and short-term assignments.
>;Facebook Live Seller / Online Sales Support

Self-Employed | 2022

Managed online selling operations through Facebook Marketplace. Handled customer inquiries, negotiations, transactions, and shipping coordination using Shopee and J&T Express.

TECHNICAL SKILLS

CRM & Sales Systems

HubSpot | GoHighLevel (Conversionly) | ViciDial | Nextiva | PatientQ | RepeatMD

Administrative Systems

Google Workspace | Notion | Trello | Asana | Slack | Calendly | Zoom | Loom

Healthcare & Clinic Platforms

Smart Clinic by Alma | MyAlma Lasers | Connect Sylton | Alma Online Academy | DEA Tracking Systems

AI & Creative Tools

ChatGPT | Claude | Gemini | DeepSeek | Canva | Buffer | Kling AI

Communication Tools

Gmail | Proton Mail | WhatsApp | RingCentral

COMMUNICATION & EXECUTION

- Professional written and verbal English communication
- Experience handling US-based client operations remotely
- CRM-based workflow execution and daily task tracking
- Independent problem-solving and process improvement
- Confidential handling of client and operational data
- Time-sensitive execution of tasks without supervision