Michael

Claims Admin, Customer service

55 ID PROOF
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

June 30th, 2026 (9 days ago)

Member Since

June 20th, 2023

Profile Description

Results-driven professional with over 3 years of experience in customer service, claims administration, and client coordination. Experienced in handling customer inquiries, resolving concerns, and providing excellent support through phone, email, and chat channels. Previously worked as a Customer Service Representative for [ ---------- ]( ---------- ), assisting customers with orders, refunds, delivery concerns, and account-related issues while maintaining high customer satisfaction.

Currently working as a Claims Administrator at [ARC Projects]( ---------- ), supporting insurance-related property claims by managing emails, coordinating with insured parties, tenants, property managers, builders, and loss adjusters, and ensuring timely claim progress and accurate documentation. Skilled in handling high-volume administrative tasks, scheduling, claim updates, and maintaining professional communication with stakeholders.

Key skills include:

* Customer Service & Client Support
* Claims Administration & Insurance Coordination
* Email & Calendar Management
* Strong Written and Verbal Communication
* Problem-Solving & Conflict Resolution
* Data Entry & Documentation
* Coordination with Insureds, Property Managers & Tenants
* Time Management & Multitasking
* CRM & Administrative Tools
* Attention to Detail and Organization

A dependable, adaptable, and fast learner who thrives in fast-paced environments and is committed to delivering quality service and efficient administrative support.

Top Skills

Experience: 1 - 2 years

I have developed strong skills in client communication, claims processing, appointment scheduling, and record management. I am adept at assisting clients and guests, coordinating with providers, and ensuring accurate documentation while maintaining professionalism and efficiency.

Experience: 1 - 2 years

Skilled in email management, including organizing inboxes, responding to inquiries, scheduling appointments, and maintaining professional communication. Experienced in handling high volumes of messages with accuracy and efficiency to support daily operations.

Experience: 1 - 2 years

Customer support specialist experienced in delivering exceptional service as a CSR at Walmart.com and as a Claims Administrator at ARC Projects. Skilled in resolving inquiries, managing claims, coordinating with clients and stakeholders, and providing empathetic, efficient, and accurate support. Known for strong communication, problem-solving, and ensuring a smooth, positive experience for every customer.

Other Skills

Experience: 2 - 5 years

Customer support professional experienced in managing high-volume inbound and outbound calls. Skilled in resolving inquiries, providing clear and empathetic communication, and ensuring efficient, positive outcomes for every interaction. Known for professionalism, accuracy, and delivering excellent customer experiences through every call.

Basic Information

Age
27
Gender
Male
Website
Sign Up with Pro Account to View
Address
Padada, Davao del Sur
Tests Taken
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
Government ID
Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”

Samori Coles

SEE MORE REAL RESULTS

“That has been a game changer for me”

- Jason Tonioli

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »