Customer service| Technical Support|Collection|Telemarketer 

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Not Specified

Last Active

July 4th, 2026 (8 days ago)

Member Since

April 6th, 2016

Profile Description

I have 6years of experience in outbound and inbound calling doing Customer service and technical support service. I've been a part also of a collection account wherein we are calling out customers about their credit card debt and get a payment from them. Recently I've been working as a telemarketer
for almost 8 months and I've also worked as a Fraud Analyst with Citibank for 3yrs. I want a long-term and stable job where I can help you build your business.

Sutherland Global Services                          F.T.D (Flowers to Deliver)Customer Service  (2013)
   -Job Description - FTD Customer Service Representatives are responsible for answering inbound calls, taking orders for flowers and specialty gift items, assisting customers with questions, data entry, and resolving issues.

Microsoft WindowsTechnical Support Representative(2014)
    -Job Description - Technical Support officer includes configuring computer systems, diagnosing software problems, providing assistance in person or by phone or email, troubleshooting network problems, and testing new technologies.

Iqor Philippines Inc.                                 Credit One Bank- Collections ( ---------- )
     -Job Description - A Collector recovers overdue payments on accounts. Collectors track debtors down by phone or mail and assist them to make payments by negotiating repayment plans, and encouraging them to find alternative payment solutions.

Homebased Telemarketer                            
Real Estate  Telemarketing( ---------- )Medicare Insurance ( ---------- )

Convergys /Concentrix                              Citibank Fraud Analyst ( ---------- )
(Transaction and Identity Fraud Specialist)Training Support ProfessionalSubject Matter Expert
     -Job Description - A fraud analyst is someone who investigates forgery and theft within customers' accounts and transactions on behalf of a bank or a financial institution. They track and monitor the bank's transactions and activity that comes through the customers' accounts.

----------                               Reservation Agent( ---------- )
    -Job Description- Assist customers with planning and booking reservations. Work with customers over the phone or via email and strive to provide excellent customer service.