Flexible, Hardworking with 8 years experience in BPO setting and outbound outsourcing
Experience: 1 - 2 years
Experienced Legal Intake Specialist with over two years of experience supporting clients in a fast-paced legal services environment. Responsible for handling inbound and outbound communications, following up with potential claimants, collecting and verifying legal documentation, responding to email inquiries, and providing updates on active cases. Skilled in client relations, case intake procedures, document management, and maintaining accurate records while delivering compassionate and professional customer service. Experienced in working remotely, managing high call volumes, and supporting legal teams by ensuring efficient client onboarding and case processing.
Experience: 2 - 5 years
3 years of technical support experience
Experience: 1 - 2 years
Inbound sales
Experience: 6 months - 1 year
1 year outbound sales experience
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