Nancy
Virtual Admin Assistant & customer service technical support
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
Associates degree
Last Active
July 10th, 2026 (2 days ago)
Member Since
June 16th, 2023
Profile Description
As a seasonal call center agent with six years of experience providing top-notch customer service and technical support, I am actively seeking new career opportunities that allow me to work remotely. Given my extensive background in the industry, I am confident in my ability to deliver exceptional virtual assistance as a virtual assistant (VA). I honed my communication and problem solving skills in my previous role while effectively resolving customers' queries and concerns. I am a dedicated professional with a proven track record of consistently exceeding performance targets and delivering quality results! if you're looking for a reliable and efficient virtual assistant, I would welcome the opportunity to discuss my qualifications further.
Top Skills
Professional Services » Management Services » Administrative Management
Experience: 6 months - 1 year
As a Virtual Admin Assistant, my tasks include handling contact lists, answering and returning phone calls, and managing client complaints. I am responsible for scheduling for our team, creating checklists and quotes for new leads using Xero, handling collections and follow-ups, and replying to SMS messages. Additionally, I send invoices to clients, send reminders through email and sms using GoHighLevel and FMS to all unpaid invoices, manage email correspondence, call clients for their feedback about our service, create Excel files, and ensure all our files are saved and organized in OneDrive.
Customer Support
Experience: 2 - 5 years
Other Skills
Basic Information
- Age
- 48
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tarlac, Tarlac
- Tests Taken
- IQ
- Score: 106
- DISC
- Dominance: 23%
- Influence: 20%
- Steadiness: 45%
- Compliance: 13%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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