Marjani

Operations & Customer Support Specialist | Shopify E-commerce & Remote

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Overview

Looking for full-time work (9 hours/day)

at $10.18/hour ($2,214.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (6 days ago)

Member Since

June 13th, 2023

Profile Description

I’m a proactive Virtual Assistant and Operations Support Specialist with 10+ years of combined BPO and remote work experience supporting eCommerce brands, healthcare teams, and online businesses.

I specialize in customer support, Shopify operations, project coordination, workflow management, and remote team support. I’ve managed ticket queues, escalations, onboarding, QA, and daily operations for Shopify-based businesses while helping improve processes and keep teams organized.

I also have experience with Amazon Seller Central, Gorgias, Slack, Google Sheets, Canva, Helium10, ChatGPT, and other AI tools to streamline workflows and improve efficiency.

Reliable, organized, and quick to adapt, I’m someone who takes initiative, communicates well, and gets things done with care and consistency.

Let’s connect if you’re looking for dependable, thoughtful support or a long-term partner who treats your business like her own.

Top Skills

E-Commerce

Experience: 2 - 5 years

Experienced in Shopify and Amazon e-commerce operations, including customer support, order management, product listings, fulfillment coordination, refunds and returns, subscription support, and workflow optimization. Comfortable working directly with business owners and remote teams to support daily operations and business growth.

Project Management

Experience: 1 - 2 years

Experienced in project coordination, workflow management, SOP development, and cross-functional team collaboration. Skilled at breaking down goals into actionable steps, tracking progress, managing priorities, improving processes, and ensuring projects move forward efficiently from start to finish.

Office and Administration » Team Leadership

Experience: 2 - 5 years

Experienced in leading remote teams, managing performance, coaching team members, and improving workflows. Skilled in coordinating across departments, resolving operational challenges, monitoring KPIs, and ensuring projects and daily responsibilities are completed efficiently.