Jhon

Marketing Associate / Quality Assurance Analyst / ISO ISMS

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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

April 24th, 2024 (3 days ago)

Member Since

June 12th, 2023

Profile Description

As a QA Analyst, my job is to evaluate transactions between customer representative and the customers, whether chats, emails, and calls. Provide weekly report and provide coaching sessions with the agent to improve handling and discuss opportunities. As an ISMS Auditor, evaluating practices or processes that could possibly expose the information that could cause fraudulent activities. As a Customer Service, helping the customers and answer their concerns and inquiries. Website Development, modifying or updating website using some website developer (e.g WPS, Canva). Marketing Associate, help the business on their marketing campaigns, how are we going to market and inform customers or our product, and or product development. I've done some business plans for small entrepreneurs and provide analysis on their current operations and business status.

Top Skills

E-Commerce » Inventory Management » Auditing

Experience: 2 - 5 years

Auditing/ Evaluating Customer Service calls, emails, and chats

Other Skills

Design » Advertising And Marketing Design

Experience: Less than 6 months

I used CANVA to provide marketing materials to be used on social media platforms.

Customer Support

Experience: 1 - 2 years

I was an agent for 2 years. Some of the account I've handled are TelCom, Healthcare, Back office (encoder/ order placing), and appointment setter.

Marketing » Email Marketing

Experience: Less than 6 months

Basic Information

Age
24
Gender
Male
Website
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Address
Binangonan, Calabarzon (Region IV-A)
Tests Taken
IQ
Score:  111
DISC
Dominance: 21
Influence: 28
Steadiness: 33
Compliance: 18
English
B2(Upper Intermediate)
Uploaded ID
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