Motivated and versatile professional with years of experience in customer service, administration, and sales. I excel at building strong customer relationships, understanding client needs, and providing exceptional service. My strong communication and interpersonal skills allow me to effectively engage with clients, resolve issues, and support business growth.
In addition to customer service, I am skilled in social media management, handling accounts on Instagram, Fb, and TikTok, and creating engaging content. I am also proficient in photo and short video editing using Canva and CapCut.
I bring extensive experience using a wide range of tools to optimize workflows, streamline tasks, and ensure high productivity:
Accounting & Finance:
QuickBooks – invoicing, expense tracking, and financial record management
CRM & Customer Support:
CRM systems – managing client records, tracking leads, and follow-ups
Zendesk – handling customer inquiries and support tickets
Salesforce – managing sales pipeline and client interactions
Communication & Collaboration:
Slack – team communication and project coordination
Google Workspace – Gmail, Docs, Sheets, Drive for collaboration and document management
Google Meet – virtual meetings and client calls
Microsoft Office – Word, Excel, PowerPoint for documentation and reporting
Scheduling & Project Management:
Calendly – scheduling appointments and client meetings
Trello – task management and project organization
Non-Voice & AI Tools:
Eyebeam – chat-based customer service and support
AI & Automation Tools – workflow automation,
I have a solid background in the corporate world and am now transitioning into freelancing to provide dedicated, high-quality support as a Virtual Assistant. I am currently gaining further experience as an intern with VA Bar, where I continue to refine my skills.
I am reliable, meet deadlines consistently, and always deliver on my promises. I am eager to assist with customer service, administrative tasks, sales support, social media management, or any other projects you may need help with.
Let’s work together to achieve your business goals efficiently and effectively.
Experience: 2 - 5 years
I work as chief admin cum secretary in Singapore (Project basis in a big oil and gas company)
Experience: 1 - 2 years
I use Canva for Marketing ( Instagram and Facebook reels. short film and video Presentation. Brochures & Flyers – highlight services, promotions, or product features. Business Cards & Company Profiles – consistent branding for outreach and networking. Example: Create a sleek one-page service brochure you can attach to cold emails or send to leads during follow-ups Advertising & Campaign Support Canva helps me to create visuals for both online and offline campaigns: Digital Ads /Print Materials: Posters, banners, and event handouts for promotions.
Experience: 2 - 5 years
I use CapCut for social Media Video Marketing, Content Repurposing CapCut is great for turning long-form videos (like webinars or interviews) into short, shareable clips for marketing. Trim videos into 15–30-second snippets for TikTok or Instagram Reels. Add trending music and dynamic captions to catch attention. Maintain your brand’s tone and visuals consistently across all platforms.
Experience: Less than 6 months
I was with Sykes company and we use salesforce database to stored our client information for their Intuit QuickBooks
Experience: Less than 6 months
Ongoing internship with VA BAR / Client reached 10,000 followers on both Facebook and Instagram
Experience: Less than 6 months
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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