Supervised a virtual assistant team specializing in diverse services including Software support, image and video editing, content writing, web development, and social media management.
Conducted over 300 hours of client interactions, including onboarding, product demos, task updates, and complaint resolution via Google Meet, enhancing customer satisfaction and team responsiveness.
Oversaw the daily operations of appointment setters and sales agents
Monitoring agent productivity and ensuring quality assurance for output and client interactions.
Experience: 1 - 2 years
I started writing without using AI for 5 months to develop my skills and proficiency. Now, I am accustomed to using ChatGPT to create content that sounds as human and original as possible. AI writing can be a great tool if you know how to use it and what you want the outcome to be.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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