"I have 3+ years of experience handling high-volume outbound calls, lead qualification, customer communication, and appointment scheduling. I am comfortable making 40–60+ calls daily, following scripts precisely, updating CRM records accurately, and managing
Experience: 1 - 2 years
I am experienced in cold calling. It is an audio service/subscription and we were selling services to customers. I am persuasive and I can manage customer's resistance.
Experience: 1 - 2 years
Customer Satisfaction was one of the metrics when I handles this role. And I am confident to say I was a top agent knowing that there are many different metrics to look for for you to stay on top. I can multitask and a fast-learner
Experience: 6 months - 1 year
We cater customers concern,address them properly. Acknowledge and resolving their issues with empathy and sympathy and at the same time I took an opportunity to Upsell so I will gain more commission.
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