Credit Repair Specialist and Customer Service Representative, Credit Consultatio

Experienced in conducting credit consultations, qualifying leads, setting appointments, and converting prospects into active clients. Skilled in using GoHighLevel for lead management, pipeline tracking, appointment scheduling, and follow-up communications. Strong ability to build rapport, overcome objections, and guide prospects through the enrollment process while maintaining a professional and client-focused approach.

Dedicated customer service professional with experience managing client communications, resolving concerns, and ensuring a positive customer experience. Proficient in GoHighLevel, Trello, Gmail, Outlook, Microsoft Office, and CRM systems for client management, email correspondence, workflow organization, task tracking, and team collaboration. Recognized for strong communication, problem-solving, multitasking, and organizational skills that improve client satisfaction and operational efficiency.

Extensive experience analyzing credit reports, identifying inaccurate and unverifiable information, and managing disputes with Equifax, Experian, TransUnion, and minor credit bureaus. Proficient in Credit Repair Cloud (CRC), Client Dispute Manager (CDM), Dispute Fox, Dispute Suite, GoHighLevel, and Trello. Skilled in preparing dispute letters, filing complaints with the FTC, CFPB, and BBB, and communicating directly with credit bureaus to support clients throughout the credit restoration process.