Video Editor/Short-form Content Editor/Podcast & Talking Head Specialist

Leveraged advanced AI tools (including ChatGPT, Gemini, Claude, and Meta AI) to script, design, and launch highly engaging social media campaigns and product listings. Developed eye-catching marketing creatives and edited promotional video content using CapCut and Canva to drive brand visibility and audience engagement. Experienced in basic Facebook ads management and organic outreach, successfully initiating direct buyer communication via email and Messenger to cultivate customer relationships and resolve inquiries professionally.

Identifying and cultivating potential customers for a business through email campaigns, and social media outreach with the goal of converting leads into sales.

With my experience as a Customer Service Representative at Universal Storefront Services Corp, I have developed strong skills in handling customer concerns, managing inquiries, and providing professional support in a fast-paced environment. I am confident in my ability to communicate clearly in English, stay organized, and work independently while maintaining a positive customer experience.