Accounts Payable and Accounts Receivable

Ensure billing accuracy by validating contracts, rooming lists, banquet and event charges, and supporting documentation. Maintain accounts receivable aging reports and monitor outstanding balances across properties. Ensure timely and accurate posting of payments received through bank transfers, credit cards, mobile payments, and other channels. Prepare and reconcile daily revenue reports as required. Implement and maintain effective collection processes to ensure timely settlement of receivables. Follow up on overdue accounts and escalate high risk or long outstanding balances as required. Coordinate with the sales team to align on customer credit terms, credit applications, and payment agreements. Investigate and resolve billing disputes, chargebacks, short payments, and unapplied payments. Recommend accounts for write off or legal escalation in accordance with company guidelines. Work closely with hotel operations to verify guest folios, no show charges, and disputed transactions. Coordinate with sales and reservations teams on corporate bookings, contracted rates, and billing instructions. Serve as the primary point of contact for accounts receivable related inquiries from customers and internal teams. Prepare monthly accounts receivable schedules, aging analyses, and collection reports. Reconcile lodging revenue, city ledger transactions, and other billing items between the property management system and the accounting system. Support month end closing by preparing accruals and ensuring proper cut off and complete documentation. Assist with internal and external audit requests related to accounts receivable.

Review and validate supporting documents, including purchase orders, delivery receipts, and service agreements, to ensure accuracy and proper authorization. Ensure correct general ledger coding and accurate cost allocation for all accounts payable transactions. Monitor accounts payable aging reports and ensure timely settlement of supplier invoices to avoid late payments and discrepancies. Maintain accurate and up to date vendor master files, ensuring compliance with documentation and company requirements. Prepare weekly and monthly payment runs, including check payments, online transfers, and other approved payment methods. Ensure complete documentation, proper authorization, and adherence to internal controls prior to payment release. Reconcile vendor statements and promptly resolve discrepancies and disputed items. Support month end closing activities by preparing accounts payable accruals, aging analyses, and related schedules. Serve as the primary point of contact for supplier inquiries and payment follow ups, addressing concerns promptly and professionally. Coordinate closely with procurement and hotel operations teams to resolve pricing, delivery, and service related issues. Communicate payment status clearly to suppliers and maintain positive, professional working relationships.

Comparing deposits, withdrawals, and outstanding items between internal accounting ledgers and bank statements. Investigating and correcting discrepancies, float items, and processing errors. Preparing variance analyses, month-end financial packages, and audit documentation. Generating and posting ledger/journal entries to account for service fees, wire settlements, and voided or outstanding cheques.

Evaluated internal controls to prevent fraud, errors, and operational inefficiencies. Ensured compliance with applicable laws, regulations, and industry standards. Conducted investigations into suspected fraud and financial irregularities. Prepared audit reports with findings and actionable recommendations. Recommended corrective actions to strengthen controls and reduce risk. Collaborated with finance, legal, and operations teams to improve compliance and risk management.