I am an excellent Customer Service Specialist who is amazing at empathizing with customers. I believe that a great business should always prioritize customer service. Any product or service being offered is nothing without a support staff behind it.
I have been in the customer service industry for about 2 decades, which gave me ample time to hone my empathy and communication skills. I always put myself in the customers' shoes, and make sure I understand their needs. During those years, I learned that not everything has a solution, but providing alternatives always works best.
Experience: 5 - 10 years
2 decades as a customer service associate in all medium (voice, chat, email)
Experience: 1 - 2 years
I was a Project Coordinator for a US Based company for 2 years. My main role was to assist the Project Manager with ad hoc tasks, ensuring that the project runs smoothly.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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