E-commerce Virtual Assistant

I have 1 year of hands-on experience in Amazon product listing optimization, including keyword research, competitor analysis, and listing content optimization. I conduct search intent research using Amazon Autocomplete and competitor listings to identify high-converting keywords. I optimize product titles with front-loaded main keywords, write benefit-focused bullet points, and manage Backend Search Terms within the 250-byte limit to improve indexing and organic visibility. I am detail-oriented, process-driven, and capable of supporting Amazon sellers in maintaining and improving listing performance.

I have proven experience in product research for Shopify and dropshipping stores using tools such as WinningHunter, AfterLib, Facebook Ads Library, and AdCloud. I analyze active advertisements, competitor activity, engagement signals, market demand, and product positioning to identify products with strong scaling potential. My research focuses on validating products through data, understanding why they are performing, and identifying opportunities before they become saturated.

I have 6 months of experience supporting Shopify store owners, handling daily store operations, product management, and backend tasks to ensure smooth and efficient ecommerce workflows. I help business owners keep their store updated, organized, and optimized for conversions. My responsibilities included: Adding, editing, and organizing Shopify product listings (titles, descriptions, pricing, variants, images) Conducting basic product research and uploading winning products to the store Managing product collections, tags, and categories for better navigation Uploading and editing product photos using Canva Updating inventory levels, pricing, and stock alerts Processing and tracking orders and fulfillment details Handling customer support tasks (email replies, order status, tracking updates) Preparing Google Sheets to organize product data and order reports Testing store functionalities to ensure smooth checkout and proper product display

I have 1 year of experience doing data entry tasks such as inputting, organizing, and maintaining large amounts of information accurately in Google Sheets, Excel, and online databases. I’ve worked on projects involving copy-pasting data, updating product listings, and verifying records to ensure accuracy and consistency. I’m detail-oriented, fast, and careful to avoid errors. I can also handle data cleaning, sorting, and formatting, helping teams stay organized and efficient.

I have 1 year of experience in customer service, assisting clients through chat and email. My responsibilities included handling inquiries, resolving issues, and providing product or service information in a clear and professional manner. I’m known for being patient, reliable, and customer-focused, always ensuring a positive experience for every client.