Customer Support Expert

I am experienced in office and administrative tasks and proficient in using Microsoft Office applications, including Word, Excel, and PowerPoint, to efficiently manage documents, reports, and day-to-day office operations.

Since starting my career in 2016, I have extensive experience in documentation. I am highly skilled at ensuring all records are complete, accurate, and well-organized.

In my finance experience from 2023 to 2025, I was responsible for inputting employee salaries into the system provided by the bank. I ensured accurate and timely processing of payroll for all staff.

I am experienced in financial reporting, including inputting sales and expenses. I also prepared CMSR (Consolidated Monthly Sales Report) for branch sales, ensuring accurate and timely reporting for management review.

Experienced in budget planning and management, including evaluating and prioritizing expenses. Skilled at determining necessary purchases versus non-essential items to ensure efficient allocation of resources and cost control.

I have completed a bookkeeping course with QuickBooks, giving me a solid foundation in accounting software and financial record management. I have 2 years of hands-on experience handling payroll, inputting sales and expenses, and managing business transactions. I am also familiar with accessing different business portals, such as SM Mall systems, and have working knowledge of CMSR reporting processes. This combination of training and practical experience allows me to efficiently handle financial and operational tasks in a business environment.