Hevi

Customer Support & Operations Specialist with CRM, Technical

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

July 17th, 2026 (yesterday)

Member Since

June 1st, 2023

Profile Description

Customer Service and Virtual Operations Specialist with strong background in technical support, trip monitoring, CRM management, product demonstrations, lead generation, and administrative support. Over 7 years of experience in customer-facing and operations roles in SaaS, education, and technical industries. Adept at handling high-volume tasks, problem-solving, documenting workflows, and providing clear communication.

Top Skills

Customer Support » Technical Support

Experience: 6 months - 1 year

Managed inbound customer calls and assisted with ride booking, cancellations, and service modifications. Provided operational support for elderly and mobility-restricted clients. Monitored live trips, documented incidents, and coordinated with internal teams. Handled escalations and delivered accurate service information.

Customer Support » Sales Support » Lead Generation

Experience: 6 months - 1 year

Conducted virtual product demos and provided technical support. Created user guides, change logs, and demo summaries. Performed cold calling, email outreach, and market research. Trained new specialists and supported marketing activities.

Virtual Assistant

Experience: Less than 6 months

Completed research, lead profiling, and contact card creation. Scheduled meetings via Calendly, Outlook, and Google Calendar. Produced sales materials and assisted with outreach campaigns.

Other Skills

Basic Information

Age: 33

Gender: Male

Website: Sign Up with Pro Account to View

Address: General Santos City, South Cotabato

Tests Taken: IQ
Score: 115: DISC
Dominance: 28%
Influence: 17%
Steadiness: 39%
Compliance: 16%: English
C2(Advanced/Mastery)