Daily Supervised staff schedule and assignment of duties. Managing and supervising the clinic workflow, actively handling complaints, ensures and encourage teamwork approach between Reception, Nurses and Doctors. Coordinating appointments with other branches. Daily checking of Doctors appointment and schedules with proper coordination. Guiding and assisting
staff about insurance protocol, coverage, billing and registration. Doing/closing all insurance dashboard regarding query and rejection to avoid lost of company revenues. Closely monitoring patient pending co-pay,
wrong insurance details entered, approval limit, and checking approval status thru insurance team or directly in the Insurance portal.
Daily feedback and reporting to Hospitality manager and managing all
Experience: 5 - 10 years
Handling emails, calls, query and insurance rejection, coordinating Doctors schedules and appointment, daily report and assign staffing.
Experience: 5 - 10 years
Actively manage handling complaints, assisting patient/customer general inquiry. Analyzing customer satisfaction and monitor the service the level of service provided.
Experience: 5 - 10 years
Basic knowledge of excel format.
Experience: 5 - 10 years
Basic knowledge for microsoft word
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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