Erika

Virtual Administrative Assistant | Operations & CRM Support

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Overview

Looking for full-time work (8 hours/day)

at $6.74/hour ($1,304.16/month)

Bachelor's degree

Last Active

July 2nd, 2026 (24 days ago)

Member Since

May 25th, 2023

Profile Description

I am a versatile Virtual Assistant, Executive Assistant, and Administrative Support Specialist with experience supporting U.S.-based teams across healthcare, financial services, government contracting, customer service, and digital marketing.

I specialize in executive support, inbox and calendar management, documentation, CRM updates, research, data verification, client communication, scheduling, reporting, and day-to-day administrative coordination. I have handled sensitive information such as HIPAA/PII-protected healthcare records and financial data, so I understand the importance of confidentiality, accuracy, and professionalism.

In my current and previous roles, I have supported healthcare consulting operations, managed documentation and follow-ups, prepared subcontractor-related documents for government contracting projects, handled financial dispute records, updated Salesforce CRM, and maintained organized client and transaction records. I am also experienced in Google Workspace, Microsoft Office, Salesforce CRM, Zoom, Slack, Loom, ClickUp, and Canva.

Aside from administrative support, I also have experience in social media and digital marketing tasks, including creating Canva designs, supporting Facebook ad campaigns, preparing content materials, and creating social media marketing and performance reports.

I am detail-oriented, dependable, proactive, and comfortable working remotely with minimal supervision. I value clear communication, organized workflows, accuracy, and consistency in everything I do.

I am open to remote Virtual Assistant, Executive Assistant, Administrative Support, Operations Support, Customer Service, and Social Media/Admin support roles, especially long-term client partnerships.

Top Skills

Experience: 6 months - 1 year

Provided administrative support by managing emails, scheduling appointments, organizing documents, and assisting with daily office tasks. Detail-oriented and efficient in handling multiple responsibilities while supporting team operations and meeting deadlines.

Experience: Less than 6 months

Hands-on experience managing customer inquiries, maintaining customer records, and building positive client relationships through clear communication and timely follow-ups. Skilled in handling concerns, tracking interactions, and ensuring customer satisfaction while using CRM tools to stay organized and efficient.

Experience: 6 months - 1 year

Experienced in providing virtual assistance by managing emails, scheduling appointments, handling data entry, coordinating tasks, and supporting daily business operations. Highly organized, reliable, and able to work independently in a remote environment.

Other Skills

Experience: 6 months - 1 year

Managed calendars by scheduling meetings, coordinating appointments, sending reminders, and resolving scheduling conflicts. Ensured accurate time management across priorities while supporting smooth daily operations.

Experience: 6 months - 1 year

Provided executive-level support by managing calendars, scheduling meetings, handling emails, preparing documents, and assisting with daily operational tasks. Trusted to handle confidential information, prioritize tasks, and support executives in a fast-paced environment.

Experience: 6 months - 1 year

Conducted outbound cold calls to property owners and prospects to gather information, qualify leads, and set appointments. Maintained call notes, followed scripts, handled objections professionally, and updated CRM records accurately.

Basic Information

Age
33
Gender
Female
Website
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Address
Caloocan, Metro Manila
Tests Taken
IQ
Score:  125
Government ID
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Davonna Willis

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