Overview
Looking for full-time work (8 hours/day)
at $3.33/hour ($640.00/month)
Bachelors degree
Last Active
June 26th, 2026 (2 days ago)
Member Since
May 23rd, 2023
Profile Description
Hi, my name is Maria. I have several years of experience as a Customer Service Representative in the BPO industry, starting in 2017 with a ridesharing account where I handled high call volumes from customers, drivers, and applicants. My responsibilities included managing inquiries, reviewing driver applications, performing data entry using Google Sheets, and assisting drivers with route and payment concerns.
During the pandemic, I transitioned to a logistics account where I supported customers with delivery scheduling, shipment tracking, and coordination with stores for installations. I was later assigned to a specialized line of business supporting Home Depot, where I assisted drivers, managers, and contractors with delivery scheduling, route coordination, and delay management.
In 2024, I moved into a remote role as a Shopify dropshipping Customer Service Representative for approximately eight months, where I handled customer inquiries, order tracking, and refunds. This experience strengthened my skills in customer support, logistics coordination, and e-commerce operations.
Top Skills
E-Commerce » Amazon » Dropshipping
Experience: Less than 6 months
I work as a Shopify dropshipping customer service representative for about 2 years, handling customer inquiries, order tracking, and refunds. This experience helped me develop strong skills in customer support, logistics coordination, and e-commerce service.
Customer Support
Experience: 5 - 10 years
Being a customer service is not easy because you need to handle different types of emotions and attitude of a customer. We need to be patience, understandable and be helpful in any ways.
Other Skills
Office and Administration » Email Management
Experience: 5 - 10 years
Handling Emails from market Managers and Clients.
Real Estate » Cold Calling
Experience: Less than 6 months
Contacting Costumers
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao, Davao
- Tests Taken
- IQ
- Score: 88
- DISC
- Dominance: 22
- Influence: 18
- Steadiness: 38
- Compliance: 23
- Government ID
- Sign Up with Pro Account to View
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