Guest Experience Specialist with 3+ years of experience in short term rental operations across Airbnb,
Experience: 2 - 5 years
Guest Experience Specialist with 3+ years of experience in short term rental operations across Airbnb, Booking.com, VRBO, Expedia, and other OTA channels. Specializing in high volume guest communication, dispute resolution, claims management, and OTA listing optimization. Proven ability to manage 100+ to 170+ property listings, maintain high guest satisfaction scores, and streamline operational workflows in fast paced remote environments. Experienced in handling complex escalations, improving SOPs, and supporting scalable property management operations.
Experience: 2 - 5 years
Guest Experience Specialist with 3+ years of experience in short term rental operations across Airbnb, Booking.com, VRBO, Expedia, and other OTA channels. Specializing in high volume guest communication, dispute resolution, claims management, and OTA listing optimization. Proven ability to manage 100+ to 170+ property listings, maintain high guest satisfaction scores, and streamline operational workflows in fast paced remote environments. Experienced in handling complex escalations, improving SOPs, and supporting scalable property management operations.
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