Overview
Looking for full-time work (8 hours/day)
at $3.79/hour ($729.60/month)
Bachelors degree
Last Active
July 6th, 2026 (5 days ago)
Member Since
May 22nd, 2023
Profile Description
I am an experienced Customer Support and Technical Service professional with over 9 years in the BPO industry, specializing in customer care, billing support, and technical troubleshooting. Throughout my career, I have worked with leading companies, assisting clients with mobile, broadband, and landline services, billing inquiries, and account management.
My expertise includes scheduling technician visits, processing service and plan changes, and ensuring accurate data entry through CRM tools. I take pride in providing reliable and efficient support while maintaining a high level of customer satisfaction.
I am detail-oriented, adaptable, and committed to delivering quality results. With strong experience in both voice and non-voice support, I can help businesses provide excellent customer service while ensuring smooth and accurate operations.
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Resolving mobile, landline and broadband issues, including scheduling onsite technician visits for complex problems.
Customer Support » Customer Service
Experience: 2 - 5 years
Experience assisting customers across various industries. Consistently delivered excellent service by addressing concerns with empathy and professionalism.
Office and Administration » Account Management
Experience: 5 - 10 years
Handled account updates, including plan modifications, cancellations, and upgrades.
Customer Support » Customer Relationship Management
Experience: 5 - 10 years
Proficient in using CRM systems to update customer profiles, document interactions, and track support tickets.
Other Skills
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tanauan, Batangas
- Tests Taken
- IQ
- Score: 126
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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