As a Fraud Analyst for an American bank, I learned to conduct reasonable investigation to fully identify the issues on the fraud case and provide appropriate course of action in resolving the case. I also learned to recover fraud related losses from liable parties by contacting the customer or the merchant.
As a previous customer service representative for an American life insurance company, I have gained customer service skills, learned how to connect with clients, commit to provide them satisfactory service delivery, confirm effective resolution and contribute additional information that they may find useful in the future. I also acquired financial knowledge through the FINRA licensure training I had and the retirement plan product that I was servicing.
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.