I ve been with the call center for almost 8 years.i want to assist customer and

Overview

Looking for part-time work (4 hours/day)

at $4.09/hour ($360.00/month)

b.s major in computer science

Last Active

October 13th, 2010 (5175 days ago)

Member Since

October 13th, 2010

Profile Description

Feb 2008-
Present
Teleperformance
Santana Grove,
Pque
TSR/CSR
Time Warner Cable/AT&T
·
Troubleshoot internet connection for DSL and wifi Connection to Internet user in the U.S
·
Send Dispatch Team to replace modem and Internet connection
·
Check proxy settings and troubleshoot sending and receiving emails.
·
Assist customer how to top-up the account on their prepaid account using credit card/debit card and refill card
·
Troubleshoot their wireless devicev
Feb2007-Aug
Dell
MOA, Pasay
Technical Support Representative
·
Troubleshoot computer software and hardware.
Install O.S and drivers. Remote access & Basic Internet troubleshooting
May 2006-
Jan2007
APAC
Northgate, Cyberzone
Customer Service Representative
·
Provides
benefits and eligibility to clients and hospitals especially the coverage of their patients health insurance
Aug 2004-May 2006
Technion Comm.Corp
Alabang Muntinlupa
Technical Support Representative
·
Trouble shoot
software and hardware .(winxp,winvista) via the phone
·
Basic Internet troubleshooting
Aug 2002-Jan 2003
National Power Corporation
Binan, Laguna
Student Trainee
§
Accommodating the employee their inquiries and troubleshoot their computers.