Bernie

Customer Service, Chat, email and Phone

Verified

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Overview

Looking for full-time work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Bachelors degree

Last Active

July 14th, 2026 (10 days ago)

Member Since

May 17th, 2023

Profile Description

I am a Specialized Virtual Assistant with over 10 years of experience supporting high-pressure industries including Legal, Medical, and Tech. Unlike generalists, I specialize in complex workflows: managing Personal Injury (PIP) claims, navigating CRM systems like Salesforce, and resolving high-level escalations. I don't just 'do tasks'—I optimize your backend operations so you can focus on scaling. My goal is 100% accuracy, zero missed deadlines, and proactive problem-solving.

Top Skills

Virtual Assistant

Experience: 10+ years

1. Administrative: Executive Support, Calendar Management, Email Management (Inbox Zero), Travel Coordination, Minutes of Meeting. 2. Legal/Medical Admin: Case Management, PIP Claims Processing, Medical Records Retrieval, Legal Correspondence, HIPAA Compliance. 3. Customer Support: Zendesk, Salesforce, Live Chat Support, Retention & Escalations, Technical Troubleshooting. 4. Tools & Tech: Google Workspace Expert, MS Office Suite, Dropbox/Google Drive Management, Canva (Basic Design). 5. Operations: Process Documentation (SOPs), CRM Data Entry, Database Management, Billing & Invoicing.

Other Skills

Basic Information

Age: 35

Gender: Male

Website: Sign Up with Pro Account to View

Address: Tanjay City, Negros Oriental

Tests Taken: DISC
Dominance: 42%
Influence: 8%
Steadiness: 27%
Compliance: 23%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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