Hello! I'm Abigail, an Executive Business Administration graduate with experience in administrative support, office administration, records management, CRM Management, data entry, customer service, document management and bookkeeping support.
I also have experience managing YouTube channels, writing content, uploading WordPress articles, and using tools such as Microsoft Office, Google Workspace, Canva, YouTube Studio, TubeBuddy, vidIQ, QuickBooks and Tupelo CRM.
I am organized, detail-oriented, dependable, and a fast learner who enjoys helping businesses stay organized and efficient. I am committed to delivering accurate, high-quality work and providing reliable virtual support. I look forward to contributing to your team's success.
My Portfolio:
Experience: 5 - 10 years
Managed social media and YouTube content, created graphics with Canva, scheduled posts, engaged with audiences, monitored performance, and supported content planning to help increase online engagement and brand visibility.
Experience: 5 - 10 years
Accurately entered, updated, and maintained data in spreadsheets, CRM systems, and business records. Organized files, verified information for accuracy, and maintained confidentiality while meeting deadlines.
Experience: 5 - 10 years
Provided administrative support by managing documents, records, data entry, scheduling, email correspondence, CRM updates, and daily office operations while maintaining accuracy and confidentiality.
Experience: 5 - 10 years
Wrote engaging scripts for YouTube and digital content by researching topics, organizing ideas, and creating clear, audience-focused content.
Experience: 5 - 10 years
Delivered professional customer service by responding to inquiries, resolving concerns, and providing timely, accurate, and friendly support.
Experience: 6 months - 1 year
Managed and updated CRM databases by maintaining accurate client records, organizing information, tracking data, and ensuring confidentiality and data accuracy.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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