Julie

Virtual Assistant | Admin, Finance & Automation

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 1st, 2026 (9 days ago)

Member Since

May 16th, 2023

Profile Description

Hey there! I’m ---------- ---------- ---------- , a versatile Virtual Assistant skilled in admin support, bookkeeping, payroll, automation, inbox and calendar management, social media, financial management, and customer/technical support—including fraud and dispute resolution. I work with integrity and accuracy to keep your business running smoothly and securely. Let's get started!

Top Skills

Customer Support » Technical Support

Experience: 2 - 5 years

✅ Troubleshot issues on device-specific problems: cable, phone, and internet. ✅ Participate in IT/Engineer projects related to system upgrades or migrations from one platform to another. ✅ Assess customer needs, identified root cause of problems, and implemented solutions for successful resolution.

Accounting » Financial Accounting » Financial Analysis

Experience: 1 - 2 years

Customer Support » Customer Service » Fraud detection

Experience: 5 - 10 years

✅ Categorize and provide a specific reason for a cardholder's dispute by using different chargeback reason codes. ✅ Identify fraudulent activities such as MOTO, swiped/manual counterfeit, fraud application, account take-over, non-receipt, lost or stolen credit card. ✅ Conduct investigations into customer disputes using available resources such as credit bureau reports, account histories and other documents. ✅ Processing, reconciling, and monitoring dispute queues and responding to chargebacks. Defending chargebacks both for fraud and dispute. ✅ Drafted clear communications for customers explaining the outcome of their dispute resolution process.

Other Skills

Accounting » Quickbooks

Experience: Less than 6 months

Accounting » Bookkeeping

Experience: 1 - 2 years

I have more than a year of experience as a bookkeeper.

Marketing » Social Media Management

Experience: Less than 6 months

✅ Editing video reels for Facebook/Instagram/Tiktok/Youtube using Adobe Premiere Pro, Da Vinci Resolve, and CapCut. ✅ Graphic designing in Canva and Adobe Photoshop for reel covers, flyers, content posts, and Pinterest.

Accounting » Xero

Experience: Less than 6 months

Basic Information

Age: 40

Gender: Female

Website: Sign Up with Pro Account to View

Address: Camalig, Albay

Tests Taken: IQ
Score: 100: DISC
Dominance: 22%
Influence: 20%
Steadiness: 36%
Compliance: 22%: English
C2(Advanced/Mastery)