I help busy entrepreneurs and growing businesses streamline operations, generate quality leads, and deliver exceptional customer experiences. With 3+ years of hands-on experience across business development, event coordination, and customer service, I provide reliable, detail-oriented support that helps businesses scale.
CORE COMPETENCIES:
Lead Generation & Business Development
- Cold calling,
- CRM database management and pipeline tracking
- Market research and competitor analysis
- Qualify leads and schedule appointments
GoHighLevel & CRM Management
- Platform setup, automation workflows
- Calendar management and booking coordination
- Client communication tracking
- Integration with business systems
Customer Service & Client Relations
- Multi-channel support (phone,
- Client onboarding and follow-up sequences
- Complaint resolution and retention strategies
- Invoice processing and payment coordination
Administrative & Operations Support
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- Document creation and data entry
- Vendor coordination and relationship management
- Event planning and logistics coordination
Data Research & Management
- Web scraping and data mining
- Database organization and cleanup
- Spreadsheet management (Google Sheets, Excel)
- Quality assurance and data validation
TOOLS & PLATFORMS I USE:
GoHighLevel
Tradify
HubSpot
Salesforce
Google Workspace
Microsoft Office
Slack
Zoom
Canva
Social Media Platforms
Various CRMs
IDEAL FOR:
Real estate agencies needing lead generation and cold calling
Event businesses requiring client coordination and booking management
Service-based businesses seeking business development support
Growing companies needing reliable administrative and customer service help
Entrepreneurs wanting to focus on revenue-generating activities
BACKGROUND:
Bachelor's Degree in Event Management from Polytechnic University of the Philippines. Trained in customer service operations through Sutherland Global Services.
WORK STYLE:
Detail-oriented with strong organizational skills
Proactive communicator who anticipates needs
Fast learner who adapts quickly to new tools and processes
Self-motivated and able to work independently
Flexible with time zones and available for long-term partnerships
LET'S CONNECT:
If you're looking for a dedicated VA who can handle lead generation, client management, and day-to-day operations while you focus on growing your business, let's talk! I'm ready to become an integral part of your team.
Available for full-time, part-time, or project-based work.
Experience: Less than 6 months
Worked as a customer service representative and provide solutions once they encounter errors.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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