Wilfredo

Virtual Assistant

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (6 days ago)

Member Since

March 10th, 2016

Profile Description

*Eight years in the BPO Industry
*Five years as a Team Leader.
*Four years as a freelancer

Hi! My name is Will. Thank you for checking me out!
Before working online as a freelancer, I worked in the BPO Industry for 8 years. Like everyone else, I started from the entry-level. I worked my way up to provide for my family and eventually became a Team Leader.

After 8 years, I ventured into the Hospitality Industry. I was miles away from home and felt homesick, but being the breadwinner, I had to endure all the challenges. My mother died 4 years ago, and that's when I d ---------- to go home for good.

I started working online as a Customer Service Virtual Assistant and was able to work for E-commerce businesses. I have experience responding to live chats via Social Media (Facebook, Instagram), Tidio, and Hubspot. I also have experience with the following E-commerce platforms:
Zendesk
Gorgias
ReAmaze
Shopify
Amazon Seller Central
Outlook

Let me help you fill your needs. I provide expert assistance on the following:
*Customer Service
*Email/Chat Handling
*Zendesk
*Gorgias
*ReAmaze
*Shopify
*Amazon Seller Central
*Social Media Management
*Administrative Support
*Social Media Management
*HubSpot
*Email Handling
*Data Entry

Let's work together!

I would welcome the opportunity to participate in a personal interview to answer any of your questions and present my qualifications better.

Top Skills

Customer Support

Experience: 5 - 10 years

I've been in the customer service industry for over 10 years.

Other Skills

Basic Information

Age: 39

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 105: DISC
Dominance: 18%
Influence: 14%
Steadiness: 25%
Compliance: 43%: English
C2(Advanced/Mastery)