Customer Support | Chat Support | Technical Support | Sales Support VA

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

July 7th, 2026 (yesterday)

Member Since

May 9th, 2023

Profile Description

Customer Support & Chat Specialist | Technical Support | Sales Support

I am a dedicated Customer Support Professional with nearly 3 years of experience handling chat, email, and technical support across telecommunications, financial services, and technical accounts. I specialize in resolving customer concerns efficiently while maintaining a professional and positive customer experience.

In my previous roles, I handled billing inquiries, disputes, account verification, payment arrangements, and technical troubleshooting. I am experienced in managing multiple conversations, documenting interactions in CRM systems, and ensuring accurate records in fast-paced environments.

I also have experience identifying customer needs and recommending appropriate solutions, upgrades, or services, which makes me effective in both customer support and sales support roles. My ability to communicate clearly and professionally helps build trust and improve customer satisfaction.

I am known for being reliable, detail-oriented, and adaptable. I can quickly learn new tools, systems, and workflows, and I consistently meet performance expectations while maintaining quality service.

Core Skills:
• Customer Chat & Email Support
• Technical Troubleshooting
• Billing & Account Support
• CRM Management & Data Entry
• Customer Retention & Sales Support
• Multitasking & Time Management
• Clear Written & Verbal Communication

I have a reliable computer, stable internet connection, and I am available to work full-time, including night shifts and weekends if required.