I am a Tech-Savvy Virtual Assistant | Bookkeeper | Technical Support Engineer | Executive Assistant | Non-Voice Support Specialist with proven experience in customer support, admin work, sales, and IT solutions
Actively seeking roles in:
Bookkeeper • Chat Support • Non-Voice Support •
Strong expertise in Non-Voice Support:
Chat Support •
Bookkeeping & Finance Skills:
Xero Certified (L1 & L2)
QuickBooks • Invoice Processing • Billing • Expense Tracking • Bank Reconciliation • Financial Reports • Accounts Management
Admin & Virtual Assistant Skills:
Executive Assistant Tasks • Calendar Management •
Technical & IT Skills:
Google Workspace (Admin & Support)
Technical Support (L1 & L2) • Troubleshooting • SaaS Support • CRM Tools • Cloud Tools
Knowledge in SQL • Python • Power BI • AWS
Sales & Marketing Skills:
Lead Generation •
Data & QA Experience:
Data Analysis • Process Improvement • Quality Assurance • Auditing • Automation • Reporting
Key Strengths:
Detail-Oriented • Highly Organized • Fast Learner • Problem Solver • Tech-Savvy • Reliable • Strong Communication Skills
Able to handle high-volume tasks, multitasking, and remote work environments
Tools & Platforms:
Google Workspace • Microsoft Excel • QuickBooks • Xero • CRM Systems • Power BI • AWS • Ticketing Systems
SEO Skills & Expertise:
Knowledge in SEO (Search Engine Optimization)
• Google Business Profile Optimization
• Keyword Optimization
• Online Visibility Growth
• SEO Strategy & SEO Planning
• SEO Specialist – Google Ranking & Organic Growth
• Keyword Research (SEO Keywords, Search Intent Targeting)
• On-Page SEO Optimization
• Technical SEO (site structure, indexing, performance)
• Local SEO & International SEO (UK & US markets)
• Content Optimization for search visibility
• Website SEO setup using templates / drag-and-drop builders
• Improving website ranking & organic traffic growth
• Detail-oriented and highly organized
• Fast learner (can follow training videos easily)
• Strong focus on SEO performance and measurable results
• Able to build SEO-optimized websites from the ground up using templates
I am passionate about helping businesses with:
Accurate Bookkeeping • Efficient Admin Support • Reliable Non-Voice Customer Service • Data Management • Business Growth
Experience: Less than 6 months
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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