Customer-focused Virtual Assistant and Customer Service Specialist with strong experience in customer support and remote administrative operations. Skilled in scheduling, client follow-ups, invoicing, and managing day-to-day business tasks. Highly organized, detail-oriented, and committed to delivering excellent customer experiences. Proven ability to support business owners, streamline processes, and maintain smooth client communication in fast-paced remote environments.
Experience: Less than 6 months
Managing files, compliance documents, and communication in real estate transactions.
Experience: 6 months - 1 year
Contacting potential buyers/sellers Qualifying leads and booking appointments Real estate ISA and virtual assistant roles.
Experience: 2 - 5 years
Assisting customers with product/service decisions Upselling services and converting leads Experience as a Sales Consultant and Reservation Sales Specialist.
Experience: 6 months - 1 year
Updating client information and leads in CRM systems Entering transaction and customer details.
Experience: 2 - 5 years
Handling customer inquiries, complaints, and technical issues Maintaining high customer satisfaction ratings Experience from roles at Sitel, IHG hospitality, and reservations
Experience: 2 - 5 years
Ensuring correct customer information, booking details, and documents.
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