I've been working in BPO industry for more than 4 years and handled International accounts. I have experience in handling voice accounts which is assisting and providing customer excellent service and resolutions about their concerns. Also I have background handling non voice or back office account. As a Transaction Processor and Data entry accounts. With these accounts I experienced gathering and validating data as per client require.
Experience: 2 - 5 years
Customer Support allows me to extend help to customers by listening attentively and understanding their main concerns and problems. Providing appropriate information and excellent resolution is the main goal to satisfy customers need.
Experience: 6 months - 1 year
Gathering data and verifying documents.
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