Customer Service VA|Lead Qualification & Appointment Setter

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

June 23rd, 2026 (2 days ago)

Member Since

May 4th, 2023

Profile Description

I am a dedicated and client-focused Virtual Assistant with over two years of experience in customer service, appointment setting, and administrative support. A Bachelor of Arts in Communication graduate, I specialize in handling customer inquiries, managing schedules, and providing reliable back-end support. I have hands-on experience with outbound and inbound calls, lead follow-ups, and accurate CRM management using tools such as Zoho, Mindbody, and ---------- .


I am highly organized, detail-oriented, and confident in communicating with clients across phone, email, chat, and social media platforms. With strong proficiency in Google Workspace, Microsoft Office, and modern communication tools, I adapt quickly to new systems and workflows while maintaining accuracy and professionalism.


What I Can Do for You:

• Provide professional customer support via phone, email, chat, and messaging platforms
• Manage calendars, appointments, follow-ups, and administrative tasks efficiently
• Handle appointment setting, lead qualification, and CRM updates
• Maintain accurate records, reports, and client databases
• Organize files, documents, and data for easy tracking and coordination
• Create basic graphics and content using Canva and video tools as needed


Key Tools & Skills:

• Customer Service & Support: Phone, Email, Chat, Social Media Messaging
• Appointment Setting & CRM: Lead Management, Follow-Ups, Scheduling (Zoho, Mindbody, ---------- )
• Administrative Support: Data Entry, File Management, Calendar Coordination, Reporting
• Productivity & Communication Tools: Google Workspace, Microsoft Office, Zoom, Slack, Microsoft Teams, Outlook
• Creative Tools: Canva, CapCut


I’m committed to delivering reliable support and consistent results to help your business run smoothly and grow. I’m available for a trial task or interview at your convenience.