Aileen

Medical Virtual Assistant

Verified

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Overview

Looking for part-time work (4 hours/day)

at $5.81/hour ($560.00/month)

Bachelors degree

Last Active

July 8th, 2026 (today)

Member Since

May 3rd, 2023

Profile Description

I have over 4 years of experience in the healthcare industry, primarily in U.S. healthcare insurance. I have worked as a Patient Support Coordinator and Medical Scheduling Assistant, where I gained strong expertise in HIPAA regulations and proficiency in scheduling primary care, psychiatric, and therapy services.

I am skilled in managing high call volumes, both inbound and outbound, with proven experience in confirming appointments, coordinating patient follow-ups, and efficiently rescheduling missed appointments. I was later promoted to Supervisor, overseeing therapy scheduling, cancellations, and appointment adjustments for therapists across the Las Vegas and Reno, Nevada regions.

I am proficient in Electronic Health Records (EHR) systems, with expertise in updating patient charts and demographics, and knowledgeable in using Availity for insurance verification. In my leadership role, I was also exposed to administrative responsibilities and trained in people management, further strengthening my organizational and leadership skills.