Ro-ann

Spanish Bilingual

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Overview

Looking for full-time work (8 hours/day)

at $6.58/hour ($1,272.74/month)

Bachelors degree

Last Active

June 30th, 2026 (9 days ago)

Member Since

May 3rd, 2023

Profile Description

An experience Spanish Bilingual Customer Service Representative who maintains high level of professionalism and patience.
Have an Excellent communication and comprehension skills in both ENGLISH and SPANISH. Hard working, flexible and adaptable to work.

Top Skills

Experience: 2 - 5 years

Spanish Bilingual Customer Service Representative , -Answering inbound calls from customers to conduct a welcome call and respond to customer inquiries. -Making Outbound calls to new WFS customers to provide a welcome call and verify customer information. -Provide customer with their contract information and available payment methods they can use. -Offering other services available - auto pay set up, paperless billing, online account registration. -Identifying, obtaining information, and escalating possible fraud issues on new accounts. -Completing call notes (detailed comments of inquiries, complaints, information obtained) as necessary and updating them in the application real time. -Answering inbound CSR/Pre30s overflows. Making outbound calls for past due accounts. Other duties as assigned.

Other Skills

Basic Information

Age
29
Gender
Female
Website
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Address
San Fernando City, La Union
Tests Taken
IQ
Score:  107
English
C2(Advanced/Mastery)
Government ID
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