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Quality Customer Service, Email, & Telemarketing Specialist

80 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 40,000.00/month
( $781 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
30 hrs/wk
( $6.02 USD/hr )
EXPERIENCE OVERVIEW
Lead Generation/Telemarketer Versatel MarketingJuly 2017 - August 2017>Attend to every outbound call on the VoIP dialer>Reach the daily qualified transferTechnical Support and Customer Service Representative | Sutherland Global ServicesAugust 2013 - F
BASIC INFORMATION
Age:
35
Gender:
Female
Location:
Tarlac City, Tarlac
Tests Taken:

DISC
Dominance:44%
Influence:30%
Steadiness:5%
Compliance:20%

English
 C2(Advanced/Mastery)
Last Active:
2022-05-17
Member Since:
2016-03-05
SKILL SUMMARY

My name is Jcbzs Kwgduj. I have been a
Customer Service support for 6 years now and I am very much willing to apply.
My recent job is for a Canadian ecommerce store for office supplies. My main
role is order processing, tracking orders and calling couriers. I also process
returns and refunds. With my experience I am confident that I am a good
addition to your company. I am highly trainable and if there is a process or
software that I am not familiar with, I will not hesitate to do research and
learn.
Skills and Qualification:
• Inbound/outbound order processing
• Handling multiple chats
• Answering email inquiries
• Product research
I am really looking forward to speaking
with you.

WORKER SKILLS
TOP SKILLS
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Quality Assurance
  • Speaking
  • Writing
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Customer Service & Admin Support
SKILL RATING
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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