Overview
Looking for full-time work (8 hours/day)
at $6.87/hour ($1,327.26/month)
Bachelors degree
Last Active
July 5th, 2026 (4 days ago)
Member Since
May 1st, 2023
Profile Description
I have 7 years of IT support experience. I was a Technical Support and Sales Representative, Software/Application/Cloud Tech Support Analyst, Technical Representative Senior and as Service Desk Consultant from different companies. I have experience in Windows and Mac operating systems, Support installation and configuration of Microsoft 365 application and third-party applications. Proficient in MS Exchange mail flow configuration and troubleshooting. Expert in Outlook configuration using POP and IMAP. I also have experience in OneDrive and SharePoint issues. Adept with handling DNS issues in different Domain Provider. Expert in different types of Migration (Hybrid, Cutover, Staged and IMAP). I also have experience with handling Onboarding and Offboarding employees. Troubleshoots server and control their password from Active Directory. I’m also an expert in handling different kind of VPN and printer issues.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
- Support installation, configuration, and support of Microsoft Office 365 on various platforms - Ensure accurate and timely resolution on all assigned issues. - Accurately document all work performed through ticketing system including details and outcomes. - Proficient in MS Exchange mail flow configuration and troubleshooting. - Expert in Outlook configuration using POP, IMAP or Autodiscover service. - Experienced in OneDrive synchronization application and SharePoint troubleshooting. - Adept with DNS issues in different Domain Provider. - Skilled in MS Teams issues and set up. - Understanding of Exchange Server 2007/2010/2013 and Active Directory - Expert in different types of Migration (Hybrid, Cutover, Staged and IMAP) - Provide technical support for network infrastructure and desktop system software. - Control client’s access and passwords from Active Directory - Troubleshoots server, software and hardware issues. - Prioritizes and escalates support incidents and requests based on business impact and documented guidelines. - Deploy replacement equipment and supplies when needed. - Experienced in AWS - Experienced in troubleshooting different kind of VPN
Other Skills
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Sta. Maria
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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