Professional Summary
Reliable and detail-oriented Business Development and Lead Generation Specialist with extensive experience supporting long-term clients in ecommerce, real estate, and customer service industries. Skilled in outbound prospecting, appointment setting, CRM management, and client communication. Known for consistency, professionalism, and strong adherence to sales processes and SOPs.
Key Responsibilities & Skills
B2B lead research, qualification, and outreach
Cold calling,
Appointment setting and sales calendar coordination
CRM data entry, pipeline tracking, and reporting
Chat and customer support for inbound leads
Cross-team coordination with sales and operations
Work Highlights
Supported Rakuten Ichiba Japan merchants entering the Japanese ecommerce market
Generated and qualified B2B real estate leads for U.S.-based brokerages
Delivered multi-industry chat support with high customer satisfaction
Maintained detailed records and followed structured workflows
Tools & Software
GoHighLevel, HubSpot, Salesforce, Zendesk, RingCentral, Google Sheets, MS Excel, SimilarWeb
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
I do an data research for contact and business details. Do an outbound call for B2B Sales merchants. Data entry for specific product of its prohibited and allergic substance contain on a specific ecommerce platform.
Experience: 2 - 5 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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