Fast learner, can work multitask and efficient tenured call center agent with 7 years of experience.
Handled Customer Service for 3 TELCO Accounts, Sales and Tech Campaigns.
Resolved and de-escalated Customer’s complaints by solving issues quickly, achieving a high level of Customer satisfaction.
Experience: 1 - 2 years
Resolved customer’s issue in a timely manner. Communicating effectively to appease angry customers by suggesting the best ways to resolve service and billing issues.
Experience: 6 months - 1 year
Resolved customer’s technical issue (i.e Internet and Home phone connectivity issues) by performing basic and advanced troubleshooting.
Experience: 2 - 5 years
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.