Jan

IT Helpdesk Analyst

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Overview

Looking for full-time work (8 hours/day)

at $3.77/hour ($729.60/month)

Bachelors degree

Last Active

July 3rd, 2026 (6 days ago)

Member Since

April 28th, 2023

Profile Description

IT Support and Service Desk professional with over 4 years of experience in Managed Service
Provider (MSP) and SaaS environments, supporting end users across multiple industries. Skilled in
troubleshooting hardware, software, network, and account related issues while delivering high
quality customer service via phone, chat, and email. Experienced in incident management,
ticketing systems, SLA adherence, and escalation processes. Strong ability to perform root cause
analysis, support Microsoft 365 applications, and resolve technical issues efficiently in fast paced
environments.

Top Skills

Other Skills

Basic Information

Age
30
Gender
Male
Website
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Address
Bacoor, Cavite
Tests Taken
None
Government ID
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