IT Support and Service Desk professional with over 4 years of experience in Managed Service
Provider (MSP) and SaaS environments, supporting end users across multiple industries. Skilled in
troubleshooting hardware, software, network, and account related issues while delivering high
quality customer service via phone, chat, and
ticketing systems, SLA adherence, and escalation processes. Strong ability to perform root cause
analysis, support Microsoft 365 applications, and resolve technical issues efficiently in fast paced
environments.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.