I’m a sales, customer support, and lead generation professional with 9+ years of experience helping businesses build relationships, generate opportunities, and deliver excellent customer experiences.
My career started in the BPO industry, where I developed strong communication, problem-solving, sales, and customer service skills while supporting customers across different industries. Over the years, I've expanded into lead generation, CRM management, digital marketing support, social media management, and business operations, working closely with startup and small business owners.
Here's what I can help with:
• Lead Generation & Prospect Research
• Cold Outreach (Instagram,
• CRM Management & Lead Tracking
• Sales Support
• Customer Service & Client Communication
• Social Media Management & Profile Optimization
• Meta
• Content Planning & Scheduling
• Community Engagement
• Administrative & Operations Support
• Meeting Notes & Documentation
In my recent roles, I've generated qualified leads for a SaaS company through targeted outreach and CRM management, while also helping a landscaping company strengthen its online presence through social media optimization, content planning, community engagement, and Meta advertising.
What I enjoy most is working with growing businesses where I can contribute in different ways. Whether it's supporting customers, finding new leads, improving a process, managing social media, or helping keep operations organized, I focus on being a reliable tea
I enjoy working with startups and growing businesses where I can make an impact across different areas of the business. If you need someone who can wear multiple hats, learn quickly, and get things done without constant supervision, let's connect.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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